Telecoms and IT solutions tailored to your businessClick here to learn more about us
Freephone number launches offering confidential support to young people in North-East Somerset and Bath. - Thursday, November 23rd, 2017
Off The Record are a local charity, established in 1994 in Bath who provide free, confidential support services to young people in Bath and North-East Somerset. We’re proud to have worked with the organisation since ____ as their business mobile provider.
Recently we were asked to help the charity with the setting up of a new freephone telephone helpline service for young people. We were able to provide them with the freephone number itself, as well as installing a new broadband circuit and and a small cloud hosted phone system to allow the charity to operate the helpline from their new offices in Midsomer Norton Town Hall.
The free-to-call helpline service was officially launched in October 2017 by Paul Myers, the Mayor of Midsomer Norton. The number is now live and taking calls Monday and Wednesday 5pm – 8pm and Friday 4pm – 7pm every week on 0300 303 3661.
“When I set out to find a partner to support our broadband and telephony, it was really important that they would understand our drivers. We needed a robust, portable solution that would allow us to increase our capacity if young people respond to the new service. Value is paramount as the charity seeks funding from benefactors and fundraising activity for all new work. We also wanted to work with a partner that understood the locality. Grapevine have exceeded our expectations at every step.”
– Simon Martindale, Service Development Lead
To learn more about Off The Record please visit www.offtherecord-banes.co.uk
Last year we were proud to support Poole Park Life and the Borough of Poole, as the official media partner for their photomosaic art project in Poole Park.
The project took place in celebration of the 125th anniversary of Poole Park. Local residents were invited to upload a photo of themselves and their families in return for a small donation to the project. The thousands of photos were then collated to form the photomosaic art installation, which depicts the original 1890 map of the park when viewed from afar.
Have you heard about MiFID II but not sure what it means for your business? Read on to learn about the upcoming changes to regulation and what we can do to help your business become compliant.
Put simply, MiFID II (The Markets in Financial Instruments Directive) is a legislation that requires organisations involved directly in financial trading to record voice calls. Updates to the existing regulation become law in EU countries on Wednesday 3rd January 2018.
Telecoms and IT are merging. Read on to learn why we believe this is good news for your business and what we can do to help you on your tech journey.
In 1997 your average desktop PC with a CRT monitor and floor standing tower unit had a hard drive bigger in physical size than your current smartphone, with less than 10GB storage and plodded along with a dial up internet connection.
Arguments for replacing an out of date phone system often focus on the direct costs, however the total costs are greater still. Facility costs, maintenance charges, system upgrades and obsolete equipment write offs are all significant direct costs involved in running an outdated phone system, but then there’s the hidden costs, which can include:
Grapevine were proud to support Dribuild Group’s challenge to raise £35,000 during an afternoon at Bath Races on Tuesday 18th July. Dribuild’s chosen charity this year is Together for Short Lives, a UK based charity for children and young people who are expected to have short lives, helping them and their families to live the best life they can, for as long as they can.
With over 300 guests in attendance, Dribuild put on an impressive day, with first class food, great hospitality and an afternoon of racing, all in the glorious sunshine at Bath’s beautiful Lansdown Racecourse.
As you will probably be aware, we are currently experiencing a massive change in the way day to day business operates and also how our leisure time is spent. The days of a 9 to 5 Monday to Friday working week are rapidly disappearing and the “millennial” generation entering the workplace are demanding better tools for work and more flexible employment arrangements.
On Saturday 18th March I took part in the fifth annual Bath Men’s Walk held in aid of Bath Rugby Foundation and Dorothy House Hospice Care. This year 541 men took part in the Walk which means the charities are on track to match last year’s total of £45,000 raised.
We’re pleased to announce the launch of a new web based tool, quotemyphones.com, developed in collaboration with Bournemouth based digital agency, Orbital. The microsite allows users to build a no-obligation quote for a new company phone system.
The quote is based on the costs of a modern cloud hosted telephone system, which can offer substantial savings for businesses looking to replace a traditional ‘on site’ PBX system.
Unified Communications Manager, Ricki Hill explains “Hosted simply means that there is no longer a need to have a dedicated box of tricks in the office. All of the intelligence and configuration is hosted securely in the cloud (on the Internet) similar to Google Docs, Dropbox or any other cloud based service”.
So your existing phone system still works, it’s bulletproof and it’s been fine for years, right? Chances are this is the case for the majority of small to medium sized business in the UK. But scratch the surface and you will soon find a number of reasons why you should consider making the switch to a cloud hosted telephone system.
Hosted simply means that there is no longer a need to have a dedicated box of tricks in the office. All of the intelligence and configuration is hosted securely in the cloud (on the Internet) similar to Google Mail, Dropbox or any other modern cloud based service. The fact that these systems are web based increases the functionality available to SME’s that previously would have been limited due to cost and complexity, such as multi-site options, disaster recovery, home working and true mobile phone integration.