Support

Grapevine are here to provide support if any difficulties arise. Our team can be reached Monday to Friday, 9am – 5pm using the contact details below.


If your support enquiry is related to your mobile service

Please call 0345 123 6677 and select Option 1 or email support@grapevine.uk.com

For out of hours mobile support

Vodafone customers please dial 191 from your Vodafone handset or 03333 040191 from any phone.
EE customers please dial 150 from your EE handset or 0345 123 6677 from any other phone.


If you require technical support for your IT or phone system

Please call 0345 123 6677 and select Option 2 or 3 or email itsupport@grapevine.uk.com

To access remote support,
please select your operating system:

    


If you have an invoice enquiry for our Accounts team

Please call 0345 123 6677 and select Option 4 or email accounts@grapevine.uk.com